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MEDIATION COURSES NOW RUNNING!

Essential training for HR professionals, Managers,
and those involved in Industrial Relations and Employment Law. 5 day for Accreditation (August & October 2018)
NEW 2 DAY COURSE Managing Conflict & Disputes in the Workplace (May)

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I thoroughly enjoyed the training style and obvious depth of knowledge, allowing participants to interact and grasp concepts in a really comfortable environment.

Dispute Resolution Services and Mediation Training

Minimising Risk, Adding Value, Improving Well Being.

Everyone knows the impact of conflict on an organisation and its people. On performance, on productivity, on the bottom line and on well being.

Conflict has an impact on every aspect of an organisation, including its customers and clients. When issues in the workplace reach a certain point they are unlikely to go away without appropriate intervention. Even if the problem appears to have been superficially put to rest, it is likely to rear its head whenever stress increases or a new disagreement occurs.

Pathways customised approach is based on a deep understanding of organisational needs and objectives. We have longstanding experience with interpersonal and relational conflict in the workplace as well as an understanding of workplace policy and legal environments, and cultural and political dynamics.

see Our Services below

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EFFECTIVELY MANAGING ISSUES CAN

  • Reduce workers compensation claims
  • Improve staff morale and employee engagement
  • Reduce staff turnover
  • Save costs
  • Save time
  • Save internal resources
  • Minimise risk
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  • Mediation
  • Facilitation of discussions and meetings
  • Assessment of complaints and conflict situations
  • Specialised Workplace Mediation training
  • Dispute avoidance and confict management training
  • IConflict coaching and individual professional development
  • Development of ADR systems, policy and practice
  • Investigation of complaints

 

  • High standard of integrity, confidentiality and professionalism
  • Holistic, innovative and practical
  • Fast response and fast delivery
  • The right interventions to suit the situation
  • Facilitate early intervention
  • Free follow up consultation and no obligation response to queries

EXTENSIVE EXPERIENCE DELIVERING SERVICES TO

  • Federal, State and Local Government
  • Various industry sectors including:Energy,Financial Services, Health,ICT,Tertiary Education
  • Small and Medium Enterprise’s
  • Community sector(names supplied on request)